After 30 wonderful years, it's time to say goodbye.
Since 1996, we've built Matilda Melbourne with heart, high standards and a love of work done properly. In our atelier, we've chosen every piece with care — for its quality, its cut, and the details that make all the difference — to be with you every day with a quiet kind of elegance, far from passing trends.
Now it's time to spend more time with my daughter.
As we prepare to close, this is your last chance to discover the pieces we've chosen with a lifetime of experience behind us. Once they're gone, they're gone for good.
Frequently Asked Questions
Do you offer free shipping?
Yes — shipping is free on every order, Australia-wide. There's no minimum spend and no surprises at checkout: what you see in your cart is what you pay.
How can I track my order?
As soon as your order ships, we'll email you a tracking number and link so you can follow your parcel. If it hasn't arrived in your inbox, have a quick look in your spam or promotions folder. You can also track any time by entering your order number and email address on our Track Your Order page.
What is your return policy?
Changed your mind? You have 30 days from the day your order arrives to return it for a refund or exchange. Items need to be unworn, with tags attached, and in their original packaging. Email us first at info@matilda-melbourne.com and we'll take you through it. This sits on top of your rights under Australian Consumer Law — if something arrives faulty or isn't as described, you're covered regardless.
Can I change or cancel my order?
We start preparing orders quickly, so get in touch as soon as you can. If your order hasn't shipped, we're happy to change the size, colour or delivery address, or cancel it entirely. Once it's with the courier we can't make changes, but you can still return it under our 30-day policy.
What payment methods do you accept?
Visa, Mastercard, American Express, Apple Pay, Google Pay and Shop Pay. All prices are shown in Australian dollars.
How can I contact Matilda Melbourne?
Email us at info@matilda-melbourne.com or send a message through our Contact page. We answer every email within 24 hours, Monday to Friday.